Am off to Hawaii for an intense lecture tour…if my new iPad becomes unfriendly, no more appearances until I return. Aloha, all.
I went to CVS at Arden. As I approached the counter, the pharmacist Alex greeted me with Hi Miss Kakugawa.
He addresses all his clients with titles. I couldn’t find Maalox so asked him about it. He knew they didn’t have Maalox but suggested their store brand which was equivalent to Maalox. He immediately asked someone to help and she led me to the shelves and picked one for me.
I observed him with other clients. One woman walked toward the counter and before she could ask about her problem, he called her Mrs. so and so, and told her he had made some calls and her problem is resolved.
The personnel behind the cash registers were equally respectful and friendly and very caring. After my experience at Walgreens, I almost felt weepy over observing fast assistance, true human kindness and the respect shown each client.
I’m supposed to call the Walgreen’s manager today. I sent the blog to the Corporate Office. Stay tuned. If we don’t speak up for the elderly, who will?
Pharmacy at Walgreens at Arden Way, Sacramento, needs to work on being helpful and humanistic. Pointing fingers to the aisles without looking up is not what their ads say about their caring way. Speaking impatiently to an elderly couple is not what their ads say. I had to once intervene when she was practically shouting to an elderly couple. I later advised them to go to CVS at Arden. Alex knows his clients all by name and even knows what meds you’re taking without checking the computer. I walked out of Walgreens without getting answers to a simple question.
Me: Do you carry Maalox?
Pharmacist: Pointing finger to aisle: It’s there. (She didn’t even give me eye contact, let alone look up)
Later, Me: I’m sorry but I can’t find it. Will you be able to help me?
Pharmacist: We must be out. Try the Walgreen brand.
Me: What label should I look for?
Pharmacist: Says anti-acid.
Later, me: Is this the brand you were referring to?
Pharmcist: No, that’s not the one. We must be out.
I spoke to the manager and she apologized. I told her I wasn’t looking for an apology, just wanted the pharmacist to give more personal help. Manager said, after failing to find the item I was looking for, “Have a good day.” I turned to her and said, “No, that’s not going to happen after your services here.” How clueless when greetings and farewells are meaninglessly and automatically given from the manager down to the pharmacist.
If you happen to be anywhere near Hawaii, Sacramento or Los Angeles, do drop by. I’ll be giving a series of lectures on caregiving and literacy. These are events for March and April.
Hilo: March 6: 4
Lecture: Dignity in Aging
Site: County Building: Aging & Disability Resource Center
1055 Kino’ole St, Ste 101
Registration: Chris Ridley: 808-443-7360
Kaneohe, Hawaii: March 14: 8 – 5 p.m.
St. Francis Hospice: Caregivng and Grief: Awakening Heart and Soul
Site: Ko’olau Ballrooms and Conference Center
45-550 Kionaole Road, Kaneohe, HI
Lecture and short workshop
“I Am Somebody. Dignity in Aging.”
Cost: After Feb 14: $150 ( breakfast, snacks and lunch included)
Registration: 808-547-6883 or 547-8145
Hawaii Kai, Oahu:March 16: luncheon 11 a.m.
Pi Beta Phi Sorority
Outback Restaurant: Hawaii Kai
Title: Someday I will be a writer:
Frances: age 6
After 11 books: I did it
Frances: age OLDer
By Invitation only
Honolulu, Hawaii: March 19: 4 – 5:30
Sponsors: Hawaii Executive Office of Aging
Hawaii Pacific Gerontological Society
Hawaii Family Caregivers Coalition
15 Craigside, Honolulu, Hawaii
Title of lecture: The Art of Caregiving for Someone with Memory Loss
Sacramento, CA: April 4: CWC (CA Writers’ Club) Networking Meeting
How to give fabulous lectures ( their title, not mine, I strive to be more
humble, really. )
Sacramento, CA: April 11: 3 – 4 p.m.
Renaissance Society: Sac State U.
Dignity in Aging
Los Angeles: April 27: I Am Somebody: Dignity in Caregiving
Genki Conference: Caregivers’ Edition by Keiro Senior HealthCare and 10 other sponsors
12448 Braddock Dr. Los Angeles, CA
Posted in Alzheimer's Disease, Caregiving, Dignity in Aging, Events, Hawaii, poetry and caregiving | Tagged For Caregivers, Hawaii's Caregivers, Keiro Senior Health Care, Literacy, St. Francis Hospice | Leave a Comment »
Carl S., your fog was here again and instead of little cat feet, I heard the fog speak as I drove to the gym…
Live in the moment, I heard the fog say as clearly as it was not.
I was able to see only half a block ahead.
I looked in the rear view mirror and everything I had passed and seen in half a block at a time, was lost in fog. They no longer existed.
So all I could see was where I was.
Yes, live in the moment, where you are. Thanks, Fog.
The Uncaring Caregiver
I am that uncaring caregiver:
I don’t care if I’m late for her appointment
Or totally miss a calendar date.
I don’t care if she doesn’t eat breakfast,
Or refuses a snack or two.
I don’t care if we miss a bath time
Two days in a row.
She’s not meeting the President
And if she is, I’m sure President Obama
I don’t care if she lets out a yell
In a restaurant filled with diners,
Chews her food without etiquette rules
And spills her water all over me.
I don’t care.
I don’t care if the flowers have died,
I don’t care if the dust leaves finger prints
On table tops and furniture and yesterday’s
Dishes are in tomorrow’s sink.
I don’t care if the telephone’s been cut off
And my paper pile grows by day and night
When we’re both sound asleep.
I don’t care.
I don’t care if my jeans are on backward,
Or my shoes are of two different styles
On each swollen foot. And my grey roots
Are an inch long, my bangs over half my sight.
I don’t care.
I’m a caregiver and I don’t care
Of stuff that means nothing
When my mother’s smiling and asking,
Are you Hideko?
That’s when I care.
Written on 2-4-14
Anniversary of my mother’s 101 date of birth.
To Big Island residents, I’ll be in Hilo in March. Come join me at the following event. This may be helpful to family members who may someday care for their elderly, with or without dementia. Thursday, March 6, 5pm, at the Aging and Disability Resource Center, 1055 Kino‘ole Street. Call Chris Ridley, 808-443-7360, to reserve a seat.
Click here for the PDF version: Kakugawa flyer 3-6-2014