Walgreens and me
Recall my battle with their pharmacy dept?
So I walked into Walgreens here in Sacramento and for the first time, I am
greeted with “Welcome to Walgreens.” Ha. I’ll bet there’s a district manager or the big honcho in disguise here.
It was easy to spot him. He was dressed in a suit with a pen and pad in hand. The manager was in a suit alongside him.
Me: Are you the district manager?
Me: I thought things were different here today with all the friendliness. I had an issue with Walgreens some months ago which went to the Corporate Office.
He wanted to know all about it so I related the rudeness of the pharmacists and their lack of communication skills when they spoke to the elderly.
“But, “ I said, “looking at the manager standing by uncomfortably, “this is not a local problem. I was on Mercer Island in the state of Washington recently , and I encountered the same behavior. So there’s a large gap between what goes on in your stores nationally and your Happy and Healthy ads.
He thanked me profusely but I knew he wanted to kick my butt.
Ha…our petition to stop Walgreens from relocating to Switzerland to avoid paying US taxes worked!
The next day, no District manager, no welcoming party. Business as usual.