Hawaiian Air: I sent this to Customer Service
Please refer this to the President of Hawaiian Air.
Flight 20: Honolulu to Sacramento
May 24, 2019
The landing was almost disastrous. It didn’t slide to a landing. It hit the ground, plane bounced and hit the tarmac again.
I saw shock on the faces of the attendants. There was nothing from the pilots to explain. I immediately looked for fire, grabbed my belongings and disembarked. At the baggage claim, one customer said she had
hurt her back. Another was still in an anxious state, another said her heart was still beating fast.
My observations during the entire flight:
What was one attendant doing in the cockpit. A lot of trays being sent to the
cockpit. Attendant came out smiling while the other
did all the work. The two pilots used the bathroom four times during flight. I believe there was some socializing going on in the cockpit.
Please respond to this. I will make similar inquiries to the FAA.